. Customer Service: Phone, email, live chat, social media – whatever suits you, we're at your service We stream heaps of football games, horse racing, rugby, cricket, boxing & more - download William Hill Sports gambling app to get involved in the thrilling sports betting action. This is a real money gambling app. Our Customer Service Team is ready and waiting to assist you 24 hours a day, 7 days a week. Phone: UK Freephone: 0800 014 9459 International Phone: +44 203 667 8929 Email: support@williamhillcasino.com.
William Hill Sportsbook is one of the most famous and reputable sports betting operators on the planet. They first launched William Hill at Monmouth Park, NJ as the first retail bookmaker to accept sports bets in New Jersey. Their latest entry is William Hill Virginia, bringing a total of seven states with William Hill online sports betting.
For more information on bonuses, get our William Hill promo code.
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New users may sign up for a betting account by visiting the William Hill US website or downloading the mobile app. Use the following step-by-step guide to ensure you don’t run into any issues registering:
If you run into any problems registering at William Hill, you may contact customer support via live chat, email or telephone.
Placing wagers at William Hill is a simple process that can be completed within a few seconds. To create a new bet you must first login to your betting account. Once logged in, you may click on the odds of any sporting event and the wager will pop-up on your betting slip. You may then enter the amount you would like to bet into the stake field. Your potential payout will be calculated and displayed below your stake. You may place the bet by clicking on the ‘PLACE BET’ button below the slip and confirming the bet.
In the case of accumulator bets, you must select all the bets you would like to parlay onto the same betting slip. At the end of the slip you will find a ‘Parlay’ field. Enter your wager amount into this field to create an accumulator bet.
Live in-play wagers can be made by visiting the ‘LIVE’ section of the platform and following the same steps mentioned above. Live betting odds may change during your betting period.
A number of promotional offers are available at William Hill US other than the Welcome Bonus. Promos can be either long-term or seasonal and are generally offered as insurances, deposit bonuses or cashback. The NFL season, in particular, is very popular for promotional incentives. For a full list of promotions available at any time, visit the ‘Promotions’ section of the website.
Some of the most popular sportsbook offers currently available at William Hill include:
When you place live in-play wagers on football games you stand to receive a weekly bonus. Get $10 when you bet $200+ on In-Play football bets and get $100 in bonus cash if you bet $2,500+. Terms and conditions may apply.
For the Hail Mary Parlays promotion, bettors get 15% cashback on all losing parlays bets on Saturday College Football Games with 4+ legs. A minimum wager of $10 is required to qualify for this promo, along with +100 minimum odds on the parlay bet. A maximum of $50 can be earned in cashback. Terms and conditions may apply.
Place a money line wager on an underdog of +300 or greater and earn 100% cashback if your team loses by 6 points or less. The minimum bet to activate this promotion is $10. Terms and conditions may apply.
William Hill’s international operations are well known for offering a massive selection of betting markets. However, New Jersey sports bettors don’t have access to all of them. Still, the site has plenty of sports and events open for betting. Garden State sports bettors can wager on:
Several different sports leagues exist within every market offered for wagering. Additionally, sports bettors can wager on futures, upcoming games, and while play is in progress. Most individual matches present bettors with numerous wagering options. You can place single bets, multi-legged parlays, and combination bets. When you make a selection, it is automatically added to your bet slip where you can choose the bet type and amount.
While the number of betting markets is relatively small, it is on par with most competitors. The 3/5 rating is more than fair.
William Hill has always provided players with the sharpest odds. Of course, because odds are volatile, you might not always get the absolute best odds. But they will be competitive at worst. One way to determine how good odds are is to calculate the betting margin. For instance, an upcoming MLB game has the following odds:
St. Louis Cardinals -160
Cincinnati Reds +150
By calculating the odds, the betting margin equals 1.54%. The lower the percentage, the better value the bettor gets. Now, let’s take a close look at that same game at a competing sportsbook in New Jersey which has:
St. Louis Cardinals -159
Cincinnati Reds +140
By calculating the competitor’s odds, we find a betting margin of 3.05% which is significantly higher than that found at William Hill. So, how does that translate? Well, If you bet $100 on St. Louis at -160 at William Hill, you stand to win $62.50 in profit. Betting the same amount on Cincinnati would potentially yield a $150 profit.
If you place $100 on the Cardinals at the competition at -159, you’d stand to earn $62.90. Betting the underdog could earn $140 in profit. While the competitor pays out $0.40 more on a winning Cardinals bet, they pay out a full $10 less on the underdog. The difference in betting the favorite is negligible, but there is quite a big difference in the value of betting the dog. This scenario is typical across most betting markets which is why William Hill earns a 4/5 rating.
William Hill offers live streaming on a limited number of events. This is an especially helpful feature for sports bettors who enjoy placing live wagers. Speaking of live betting, this is an area in which this site excels. Almost every event offered here will have an extensive live betting menu available throughout the duration of the match.
The first thing you need to stream events on your desktop or mobile device is a reliable high-speed connection. Secondly, you need to have action riding on the specified event. This can either be a pre-match wager or a live bet.
The streaming quality is superb but, like most other streaming services, there is a slight delay. You won’t find this feature at most other online bookmakers in New Jersey. Because this site only offers limited events for streaming, they get a rating of 3/5.
William Hill went mobile many years ago and they have consistently offered a top-rated mobile app. The William Hill app is a pleasure to use. The interface is pleasing to the eye, easy to navigate, and highly responsive. You can download the William Hill app for your iOS or Android device on the site. Alternatively, you can simply access the site in your mobile device’s browser. Either way, you can do anything desktop users can.
As far as the William Hill NJ sports betting market goes, the William Hill app is definitely among the very best. It is fully deserving of a 4.5/5 rating.
William Hill’s payment options are on par with competitors within the state. You can make a minimum deposit of $20 using the following methods:
This site does not charge a fee for making deposits. However, you should check with your preferred payment processor to see if any fees apply. In particular, credit card deposits are usually considered cash advances which are subject to fees. We rate their payment options at 3/5.
By using our own experience and researching what other customers have to say, William Hill’s customer service is very good. You can contact a polite and professional customer service agent by using the live chat function. They also offer convenient telephone support by calling 1-(855) 754-1200.
Those who have less-pressing issues can send a detailed email to support@nj.williamhill.us. They can also click on the “Contact Us” link to fill out a support request. The support team will reply promptly, but the exact amount of time depends on the complexity of the issue.
Deposit Methods
How do I deposit money to my William Hill account?
William Hill accepts several payment methods for funding your account. Currently, we can accept Visa or MasterCard branded debit cards, eCheck by enrolling with VIP Preferred, online banking (powered by PayWithMyBank), PayPal, William Hill Prepaid Play+ Card, PayNearMe and cash at our Iowa retail sports books.
Are there limits to the amount I can deposit to my account?
There is a $20 minimum for digital deposits made to the William Hill Sports Account. The maximum deposit to your William Hill Sports Account depends on the source of your deposit. For deposits below our $20 digital limits, you need to make a cash deposit at one of our retail sports books. More information about transactions at our retail sports books are provided below.
Debit Cards
Can I save my debit card number on the William Hill app?
For your convenience, the William Hill app will save your debit card number and expiration date for future use. When you return to the cashier to deposit, you can just enter your CVV to reuse your preferred account. If you do not want your credit card number saved, just click on the trash can icon to remove the account. You can always re-enter the same card or a new card in the future.
Why was my debit card declined?
Be sure to check the billing address information you provided matches the information on file with your banking institution and the CVV is correct. If the information is accurate, your bank may not support the payment. Unfortunately, some major US banks, including Capital One and Bank of America, are currently declining transactions on regulated gaming websites.
Can I use my credit card to deposit?
We are not permitted to accept credit cards for deposits to fund your Iowa William Hill account.
William Hill Prepaid Play+ Card
The William Hill Prepaid Play+ Card is a prepaid account card you can use to fund your William Hill Sports account with online banking or PayPal account.
Once funded, the card can be used, quickly and easily, to transfer funds to the William Hill Sports Book. Once enrolled, the card can also be used to withdrawal winnings from your wagering account. The Play+ card can be used for purchases everywhere Discover is accepted or for cash withdrawals from ATM’s.
You can enroll by selecting the William Hill Prepaid Card from the Deposit Funds option. The application will pre-populate with your information. Once you have made your first deposit, a physical card will be mailed to your home.
eCheck by VIP Preferred
William Hill offers ACH/eCheck transactions through our payment partner VIP Preferred. Once you have enrolled on the William Hill app, you can deposit from your bank account up to your established limit. Transactions are credited to your William Hill account immediately but may take up to two business days to post to your account.
Online Banking
William Hill partners with PayWithMyBank to offer online banking. It is a convenient alternative to cards, which allows you to make or receive payments by signing into Online Banking without leaving the William Hill site. It's simple, secure and does not require registration. Your transaction is completed by accessing your account with your online banking ID and password. Your William Hill account will be funded immediately upon the completion of the transaction approval.
PayPal
William Hill offers deposits and withdrawals using a Personal or Premier account. PayPal can be used to fund your William Hill account from a verified bank account or existing PayPal balance. You must use the same PayPal account to add funds and to make withdrawals to your William Hill account.
PayNearMe
Cash deposits can also be made to your William Hill account at participating PayNearMe IA locations. By selecting PayNearMe in the cashier, the app will generate a bar code that can be printed or saved to your mobile device. Your personal barcode is reusable for future William Hill IA PayNearMe deposits. Present the bar code at the register with your cash deposit. The cashier will provide a receipt for the transaction with the value of the deposit. Be sure to check the receipt for accuracy at the register.
It takes about 15 minutes for the transaction to transmit the funds to your William Hill wagering account. There is a minimum deposit requirement of $20 per transaction and a maximum of $500 cumulative deposits per day.
Please note, if you used a bar code to make deposits to our William Hill app prior to December 2020, you will need to generate a new bar code in our updated mobile app.
Cash at our Sports Book
Our retail locations are Prairie Meadows, Isle Casino Hotel Bettendorf, Isle Casino Hotel Waterloo, Lakeside Hotel Casino and Horseshoe Council Bluffs. You will need a valid ID and your mobile phone to complete your deposit. Just bring your cash deposit to one of our sports book ticket windows. One of our ticket writers will locate your William Hill digital account and send a verification code, with the deposit amount and a passcode, to your mobile phone to authenticate the transaction. The ticket agent will validate the code to complete your transaction.
Click on the location above for additional information about directions and hours of operation for the William Hill Sports Books.
Digital Withdrawal Methods
Withdrawals can be processed on the William Hill app by eCheck using VIP Preferred, with an Online Banking transaction, PayPal or transferred to your William Hill Prepaid Play+ Card. All digital withdrawal transactions are subject to review. Your withdrawal request should be processed within 72 hours, but usually much quicker. William Hill may request additional documentation be provided for a withdrawal request to ensure customer security.
Details about each withdrawal method are provided below.
eCheck by VIP Preferred
VIP Preferred offers withdrawals directly to your bank account. This option is available even if you have not used this method to deposit, though your first request will require registration. Your account will be saved for subsequent transactions. There is a $20 minimum and a $5000 maximum withdrawal limit per transaction. VIP Preferred eCheck requests are processed daily but may take several days to be posted to your account by your bank.
Online Banking
Online Banking powered by PayWithMyBank can be used to withdrawal your funds directly to your bank account using you your online banking ID and password. No previous deposit with this funding type or registration is required. There is a $20 minimum and a $5000 maximum withdrawal limit per transaction. Withdrawal requests are processed daily and sent to our payment partner but may take up to seven business days to posted to your account by your bank.
PayPal
Once you have used your PayPal account to deposit with William Hill, you may also use the account for to withdraw funds. There is a $20 minimum and a $10,000 maximum withdrawal limit per transaction. All withdrawals are subject to review to ensure customer security.
William Hill Prepaid Play+ Card
You may transfer winnings to your William Hill Prepaid Play+ Card. There is a $20 minimum and a $5,000 maximum withdrawal limit per day. There are no fees for loading the William Hill Prepaid Play+ Card or for transferring the funds to or from the William Hill player account. There is no monthly fee to maintain this prepaid card. In addition to funding your William Hill account, your card can be used to withdrawal cash at participating ATMs and anywhere Discover is accepted. More information will be enclosed with your card.
Other Withdrawal Methods
You can make a cash withdrawal from one of our retail locations: Prairie Meadows, Isle Casino Hotel Bettendorf, Isle Casino Hotel Waterloo, Lakeside Hotel Casino and Horseshoe Council Bluffs. Just present your valid photo ID at one of the sports book windows and one of our ticket writers will locate your digital account. To verify the transaction, the ticket writer will send a message with the withdrawal amount and passcode to your mobile phone. The ticket agent will validate the code and pay out your withdrawal in cash. Click on the locations above for directions and hours of operation for the William Hill Sports Books.
If you are an out of state patron that deposited, but cannot wager, please contact our customer support team for options to return your funds.
How do I make a larger withdrawal?
Please contact the William Hill customer support team for additional options for larger withdrawals.